- Why was my order cancelled?
The shoe was either sold in store before online fulfillment and is out of stock or Shopify flagged the order as fraud. Fraudulent Orders are automatically cancelled and refunded. If your order was cancelled but was not fraud, reorder with matching shipping/billing address.
- How long does shipping take?
We ship all of our products double boxed via Fedex. If the product is $500+, signature confirmation will be mandatory. Tracking included on all orders.
Fedex Ground (3-5 Days)
Fedex 2 Day
- International Shipping
Customs Duties and VAT are included in price. We ship all of our products via Fedex International Priority (3-5 Days) with Tracking.
- What are your payment methods?
All major credit cards are accepted along with Apple Pay. Afterpay is also accepted allowing you to split payment into 4, will be taken to Afterpay website at checkout.
- What is your return policy?
All our sales are final. We do not accept returns. If you are unsatisfied with your purchase please text us at (336) 638-1289 or contact by email at Info@requestboutique.com